If you’re like most people your new car will be one of your most prized possessions, so it’s important to look after it correctly. This is where a log book service comes in. A log book service generally refers to following a specific schedule of maintenance for your vehicle specified by the manufacturer. This is required to maintain your new car warranty.
CB Auto Service is here to help! We can maintain your new car exactly as specified by the manufacturer. What’s more our log book service is not only more convenient, but almost more affordable compared to most dealerships.
Even if your car is outside of warranty having a good service history recorded in your log book will increase the resale value of your vehicle substantially.
Under consumer protection, you are entitled to have your services performed by any licensed mechanic provided the correct parts are used and the manufacturers scheduled followed. It’s a myth that you need to have your vehicle serviced at a dealer to maintain your new car warranty.
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In today's fast-paced world it's often difficult to find the time to take your car to a workshop for servicing and repairs. In most cases you're required to drop off and pickup your car leaving you without a vehicle for the day - even for just routine maintenance. That's where CB Auto Service comes in. As a mobile mechanic we come to your home or office to provide a wide range of services, from oil changes and brake repairs to engine tune-ups - everything needed to keep your car well maintained, safe & reliable.
Best of all as a mobile mechanic we remove the hassle of coordinating your day around dropping off and collecting your car - you’re only without your car whilst it’s being worked on. As a result we can offer a convenient and cost-effective solution for keeping your car in top condition.
A log book is a physical record of a vehicle’s maintenance history, essentially a car service diary. You’ll find this book in your “book pack” within the vehicle, and sometimes it’s called different things like “Service & Warranty” or “Service Schedule”.
A log book is generally used for two main purposes:
1. To document the service history of the vehicle
2. To outline the scheduled maintenance specified by the manufacturer.
Every new car is supplied with a log book. This is primarily because when the vehicle is under warranty the log book is an essential document to prove the car has been serviced to the specific standards set by the manufacturer, meaning that in the event of a mechanical issue it will help to support a claim that the vehicle has been properly looked after.
Often throughout the life of a car when it is sold and resold the log book may be lost. A log book keeps the resale value of a car high because it's a good document of the complete car service history of the vehicle from new that proves to a potential buyer that it has been looked after correctly throughout its life.
When people use the term log book service they are generally referring to a type of car service following the exact schedule of maintenance according to the manufacturer’s specifications. This almost always is associated with new car warranty.
A log book service will be specified to be conducted at a certain time and distance interval - usually in months and KM. The general rule is that a specific car service is required at whichever interval is reached first.
For example, the manufacturer may specify that a log book service is required at 10,000km or 6 months, 20,000KM or 12 months, 30,00KM or 18 months, and so on. What that means is even if you haven’t done 20,000KM but the car is 12 months old you must have your car serviced. Same applies in reverse - if you have completed 20,000Km at say 7 months then you must get your car serviced.
Each of these logbook service intervals will have a list of items that must be inspected, tested, and replaced. This schedule must be followed exactly in order to maintain your new car warranty. The exact service intervals will vary between the manufacturer and the model of the car, and be specified in your log book.
The exact log book service schedule will vary between the type of vehicle, the exact model, and manufacturer. There is no common set standard that applies to all vehicles. Generally speaking, almost every log book service will involve some of the following items:
- Safety checks
- Checking & replacing fluids such as engine oil, coolant, brake fluid, etc
- Checking & replacing components such as filters, spark plugs, belts, etc
The exact car service schedule will usually be outlined in your log book, and will also be available to the mechanic through various manufacturer information sources.
The cost of a log book service depends on what is required by the manufacturer’s schedule. This is made up between the parts required and the time required to complete the service.
There is no one set standard in price that someone can provide for a log book service as they will vary from service to service.
You may have heard the term “capped price servicing” offered by some dealerships.
Generally what this is referring to is the average cost of each log book service over the warranty period. If you see a particularly low number stated against each service keep in mind that the actual cost of the service you pay for on the day can be more or less than that amount. Lots of people have been caught out by this marketing trick.
Any qualified & licensed mechanic can perform a log book service. As a customer you are not tied to the main dealer to maintain your new car warranty. This is a common misconception and was the subject of an ACCC investigation many years ago, which highlighted that dealers were not allowed to misinform customers.
The ACCC has stated that independent repairers can sign and stamp your logbook, and this will not void your statutory warranty period provided that the repairer is qualified, follows the manufacturer's requirements, and uses products that meet the original specification.
At CB Auto Service we are fully licensed and qualified to conduct any type of log book servicing. We use quality parts that meet or exceed manufacturers' specifications to ensure your new car warranty is not compromised. As a mobile mechanic, we are able to perform mobile log book service at your home or workplace. This makes the process much more convenient.
We are totally upfront and honest about the cost of your log book service, and take the time to look-up the exact parts and procedures required to give you an accurate quote based on exactly what’s needed to keep your car in top condition and fully protected under warranty.
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